For us to process your order, we need to know your name, email address, delivery address, credit/debit card number, security code and expiry date. We will not collect any information about you unless it is specifically and knowingly provided by you. The information we collect will be accurate and up to date. You can check this at any time by contacting us. We will immediately correct any inaccuracies you report.
We collect information about our customers via server logs, cookies, order forms and competitions. A cookie is a file that your web browser places on your computers hard disk for record keeping purposes. The information collected in this way can be used to identify you unless you modify your browser settings. The cookie does not store any credit/debit card information nor password details.
We may also use your data, or permit selected third party courier companies to use your data, to fulfill deliveries where applicable.
Diamond Mowers Ltd operates an opt out mail system. This gives you the choice of whether or not you wish to receive marketing information. Replying to the ‘unsubscribe’ link in promotional mail will also ensure that your name is removed from our mailing list. You are automatically opted-in to all promotional emails from Diamond Mowers Ltd. You can unsubscribe from any of these emails at any time.
Diamond Mowers Ltd website employs SagePay and industry-standard SSL to provide secure credit card transactions. SSL is a communications protocol for transmitting private information over the internet. It works by encrypting data that is transmitted over the SSL connection. When you place an order, your credit/debit card information is encrypted and then sent over the internet using an SSL connection. No one can read or access the data that is being transmitted.
It is important for you to protect against unauthorised access to your password and to your computer. Ensure that you log out when you finish using a shared computer.
In addition to the company’s safeguards, your personal data is protected in the UK by the Data Protection Act (the ‘Act’). ‘The Act’ requires us, as registered Data Controllers, amongst other things to ensure that the data we hold about you should be processed lawfully and fairly. It should be accurate, relevant and not excessive. The information should, where necessary, be kept up to date and not retained for longer than is necessary. It should be kept securely to prevent unauthorized access by other people.
Diamond Mowers Ltd takes the risk of internet fraud very seriously. With the volume of fraudulent credit card transactions increasing, Diamond Mowers Ltd makes every effort to ensure all orders are thoroughly checked using the information already supplied. There is a possibility we may contact you to make additional security checks and we ask for your co-operation to enable us to complete them. Fraudulent transactions will not be tolerated by Diamond Mowers Ltd and such transactions will be reported to the relevant authorities.